• A small contribution of €7.95 is charged for return processing.

  • Yes, if the order has not yet been packed. Contact customer service as soon as possible via WhatsApp or chat. Once shipped, you can return it and place a new order.

  • We don’t offer direct exchanges. Place a new order in the desired size/colour and return the original via the normal return process.

  • Yes — enjoy 60 nights of trial sleep. If it’s not right for any reason, return it for a full refund.

  • Yes. At checkout you’ll find the voucher field under contact details. The discount is applied immediately (shipping costs excluded).

  • Yes. Plumelle is designed as an all-season duvet. The breathable materials keep it airy in summer and comfortably warm in winter. One duvet is sufficient for most people.

  • Yes. We offer matching pillowcases in several sizes. You can order them individually.

  • Light wrinkling can occur with any high-quality cotton, but it’s minimal. The fabric becomes softer with each wash. For the smoothest look, air dry or remove from the dryer shortly before the end of the cycle and shake out. Our wool dryer balls further reduce wrinkles and add extra fluff.

  • Yes. Plumelle duvets are designed to fit standard household washing machines and dryers.

    135 cm width fits in most 6 kg machines
    155 cm width fits in most 7 kg machines

    No special equipment needed.

  • Yes. All duvets and pillowcases are STANDARD 100 by OEKO-TEX® certified. This means they are free from harmful substances and safe for direct skin contact.

  • Via WhatsApp (button on website) or email at info@plumelle.com.

  • Click the return link in your order confirmation or contact us via chat / WhatsApp. Our team will guide you.

  • The outer fabric is finely woven cotton — soft, lightweight and fresh against the skin, like premium hotel bedding. The smart construction allows air to circulate, so it feels comfortable and never clammy.

    The cotton also remains soft and comfortable to the touch even after frequent washing.

  • You can air dry or use a dryer. The duvet is designed to dry quickly. In a dryer it’s ready to use immediately. Air drying typically takes 3–6 hours depending on humidity and room temperature.

  • Plumelle duvets are built for frequent use and regular washing. Thanks to the patented construction, they keep their shape and comfort even after many 60°C washes. With normal use you can enjoy it for many years. We provide a 2-year warranty.

  • For the freshest sleep, we recommend washing every two weeks.

  • Sleep under your new Plumelle for 60 nights. If it’s not perfect, contact customer service and return it easily.

  • Contact customer service via WhatsApp immediately. If the package hasn’t left the warehouse yet, we’ll change the address.

  • Yes — it’s actually more hygienic. With a traditional duvet, only the cover is washed regularly while sweat and skin cells build up inside the inner duvet.
    A Plumelle duvet is washed entirely at 60°C, which kills dust mites and bacteria. The outer fabric is 100% breathable cotton that helps keep it fresh.

  • A Plumelle looks and feels noticeably better. Thanks to the patented construction there are no visible or feelable seams or hard edges, even after many 60°C washes.

  • A duvet without a cover is an all-in-one duvet. Normally you use a duvet with a separate cover, but here it’s one single piece. So you no longer have the hassle of putting on duvet covers. The duvet stays neatly in place and you don’t have to fumble with corners or edges. It looks like beautifully made bedding, but you use it without a loose cover. When it’s time to wash, you simply put the whole duvet in the washing machine at once. Afterwards you can tumble dry it or hang it up to dry. That way your bed is fresh again and instantly looks neatly made.

  • Orders are prepared within 1–2 working days and delivered in 3–5 working days across Europe via DHL or DPD.

  • Visible in your cart. Standard shipping in Europe is €6.95. Free shipping from €100.

  • Returned duvets are not resold. We wash them and donate to charity.

  • At Plumelle, you get 60 nights trial. This means you have 60 days to return your order for a refund (excluding shipping costs), or choose an exchange or store credit.
    To qualify for a return, the products must be returned clean and in good condition.

  • We aim to process refunds within 15 working days after receiving the return. You will receive an email confirmation. Money is returned to the original payment method.

  • You’ll receive an order confirmation within 4 hours (email or WhatsApp). Shipping confirmation with track & trace follows within 48–72 hours. No news after 72 hours? Contact us.

  • In the Netherlands. Local production gives us full control over quality, materials and finishing so every duvet can be washed frequently while keeping its shape and comfort.

    • A 140 x 200 cm duvet is the standard size and suitable for most beds. It is the most popular choice for everyday use.
    • A 160 x 220 cm duvet is wider and longer. This size is ideal if you are taller than 1.80 m or want extra space and comfort.

    See below which size best fits your bed:

    • 90 x 200 cm bed → choose 140 x 200 cm
    • 140 x 200 cm bed → choose 160 x 220 cm
    • 160 x 200 cm bed → often chosen: 2x 140 x 200 cm
    • 180 x 200 cm bed → often chosen: 2x 140 x 200 cm or 2x 160 x 220 cm for extra comfort
    • Extra-long bed (210 or 220 cm) → choose 160 x 220 cm

    Unsure between two sizes? Choose 160 x 220 cm if you prefer extra length or more space.

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  • No more wrestling a duvet into a cover. Just wash the entire duvet in one go, dry it, and your bed is fresh and perfectly made again — faster and with far less effort.

  • Traditional bedding consists of separate layers and is not designed for convenience or hygiene. We have been using it this way for years.
    Plumelle was developed to make it simple and deliver more comfort. The duvet always stays neatly in place, without any hassle of shifting or hunting for corners.
    You wash it at 60°C and it dries easily, so it’s ready for use again. You make your bed in one simple step.